human-centered AI
In plain wordsAn approach to AI that puts people's needs, abilities and control at the center: systems designed to help humans do things better rather than to replace or overrule them.
An approach to AI research, design and policy that judges systems by their benefit to the people who use or are affected by them, and that favors augmentationaugmentation, n.: Using AI to help people do their work better or faster while they stay in charge, instead of having the AI do the job on its own. of human abilities, meaningful human control and attention to social context over autonomy for its own sake. In Ben Shneiderman's influential version, high automation and high human control are complementary rather than opposed, and are achieved with design principles from human–computer interaction such as predictable behavior, visible system state, undo and audit trails. The label also names a research agenda joining AI with the social sciences and humanities, and appears in policy texts: the EU AI ActEU AI Act, prop. n.: The European Union's law on artificial intelligence, the first broad AI law anywhere: it bans some uses, sets strict checks for risky ones and puts duties on the makers of the biggest AI models. states that its purpose includes promoting 'human-centric' and trustworthy AI.
The human-centered AI review asked nurses, not just administrators, what the scheduling tool should optimize.
Origin
Rooted in human–computer interaction and the intelligence augmentationintelligence augmentation, n.: Using computers to make people smarter and more capable rather than building machines that think on their own: AI as a tool for human minds. tradition. Fei-Fei Li's 2018 New York Times essay calling for human-centered AI and the founding of Stanford's Institute for Human-Centered Artificial Intelligence (2019) popularized the phrase; Ben Shneiderman set out a design framework in papers from 2020 and the book Human-Centered AI (2022).
Related
- intelligence augmentationintelligence augmentation, n.: Using computers to make people smarter and more capable rather than building machines that think on their own: AI as a tool for human minds.
- augmentationaugmentation, n.: Using AI to help people do their work better or faster while they stay in charge, instead of having the AI do the job on its own.
- value-sensitive designvalue-sensitive design, n.: A way of designing technology that deliberately identifies the human values at stake, such as privacy, fairness or autonomy, and builds them in from the start instead of patching problems later.
- human-in-the-loophuman-in-the-loop, adj.: Describes AI systems in which a person checks, corrects or approves the machine's work at key points, rather than letting it act entirely on its own.
- responsible AIresponsible AI, n.: An umbrella name for the practices organizations use to keep their AI systems fair, safe, private and accountable, from the first design meeting to everyday use.
- Turing trapTuring trap, n.: The risk that by building AI mainly to imitate and replace people, rather than to extend what people can do, society ends up with less widely shared prosperity and weaker bargaining power for workers.
- automationautomation, n.: Using machines or software to do work that people would otherwise do, from factory robots to programs that sort email or write reports.
Sources
- Shneiderman, B. (2020). Human-Centered Artificial Intelligence: Reliable, Safe & Trustworthy. International Journal of Human–Computer Interaction 36(6), 495–504.
- Shneiderman, B. (2022). Human-Centered AI. Oxford University Press.
Mentioned in
AI for goodAI for good, n.: Using AI to tackle social and environmental problems, such as disease, poverty, disasters or climate change, rather than only to make a profit., augmentationaugmentation, n.: Using AI to help people do their work better or faster while they stay in charge, instead of having the AI do the job on its own., intelligence augmentationintelligence augmentation, n.: Using computers to make people smarter and more capable rather than building machines that think on their own: AI as a tool for human minds., Turing trapTuring trap, n.: The risk that by building AI mainly to imitate and replace people, rather than to extend what people can do, society ends up with less widely shared prosperity and weaker bargaining power for workers., value-sensitive designvalue-sensitive design, n.: A way of designing technology that deliberately identifies the human values at stake, such as privacy, fairness or autonomy, and builds them in from the start instead of patching problems later.